1. What services do you offer?

Beloved Balloons specializes in custom balloon styling for birthdays, showers, weddings, corporate events, school functions, community events, and more. Services include full installations, Grab & Go garlands, backdrop rentals, themed designs, and event-ready balloon décor.

2. Do you offer delivery and installation?

Yes! We deliver and install throughout Ahwatukee, Phoenix, Chandler, Tempe, Gilbert, Mesa, and surrounding areas. Delivery and setup fees vary based on mileage, event time, and décor complexity.

3. How far in advance should I book?

We recommend booking 2–6 weeks in advance, especially for weekends or holidays. Last-minute bookings may be available depending on our schedule—reach out and we’ll do our best to help!

4. Do you require a deposit?

Yes. A 50% non-refundable retainer is required to secure your event date. Your date is officially reserved once the retainer is paid.

5. What payment methods do you accept?

We accept all major credit/debit cards. Invoices are sent through Squarespace for secure, easy checkout.

6. What is a Grab & Go balloon garland?

A Grab & Go is a pre-built garland (usually 4–8ft) that you pick up from Ahwatukee. It comes fully assembled with hooks and instructions—perfect for smaller parties, doorways, stair rails, or DIY celebrations.

7. Do the balloons last outside?

Latex balloons are sensitive to Arizona heat and sun. They look best indoors or in shaded areas. Outdoors, we recommend early setup and proper placement. We also offer heat-resistant options when possible.

8. How long do balloons last?

Indoor garlands typically last 3–7 days, often longer. Outdoor décor varies depending on weather conditions.

9. Can you match my party colors or theme?

Absolutely! Color matching is our specialty. We can custom-mix balloon shades, match invitations, and design around any theme—from princess to boho to corporate branding.

10. Do you offer rentals?

Yes! We offer stands, backdrops, shimmer walls, signage, and other event enhancements. Rental items must be returned within 24 hours or picked up after your event.

11. How much do balloon garlands cost?

Pricing depends on size, colors, style, and add-ons. You’ll receive a customized quote based on your event.

12. Do you take down the balloons after the event?

If you are renting backdrops or stands, we’ll return to collect those items and can dispose of the balloons at that time. If your setup does not include rental items, we only return for teardown/cleanup for an additional fee plus mileage.

13. What areas do you serve?

We’re based in Ahwatukee and proudly serve Phoenix, Chandler, Tempe, Gilbert, Mesa, Scottsdale, and nearby communities.

14. What is your cancellation policy?

Retainers are non-refundable, but payments made beyond the retainer may be transferred to a future event if cancellation is made at least 7 days prior to your setup date.

15. Do you create custom balloon mosaics, arches, and special shapes?

Yes! We love bringing your vision to life. Send inspiration photos and we can design custom arches, columns, numbers, letters, themed builds, and balloon displays.

16. Do you collaborate with local vendors?

Yes — we frequently partner with photographers, cookie artists, cake pop makers, event planners, rental companies, and local venues. Let us know what you need and we can recommend trusted vendors in the area.

17. Is cleanup required?

For Grab & Go garlands, you can dispose of your balloons at home. For installations, we clean up our workspace. Tear-down of décor is an optional service available by request.

18. Can you recreate a photo I found on Pinterest or Instagram?

Yes, we can design something inspired by your photo — but we always put a Beloved Balloons spin on it to match your event and colors.