1. What services do you offer?

Beloved Balloons specializes in custom balloon styling for birthdays, showers, weddings, corporate events, school functions, community events, and more. Services include full installations, Grab & Go garlands, backdrop rentals, and event-ready balloon décor.

2. What areas do you serve?

Yes! We deliver and install throughout Ahwatukee, Phoenix, Chandler, Tempe, Gilbert, Mesa, and surrounding areas. Delivery and setup fees vary based on mileage, event time, and décor complexity.

3. How far in advance should I book?

We recommend booking 2–6 weeks in advance, especially for weekends or holidays. Last-minute bookings may be available depending on our schedule—reach out and we’ll do our best to help!

4. Do you require a deposit?

Yes. A 50% non-refundable retainer is required to secure your event date. Your date is officially reserved once the retainer is paid. We accept all major credit/debit cards. Invoices are sent through Honeybook for secure, easy checkout.

6. What is a Grab & Go balloon garland?

A Grab & Go is a pre-built garland (usually 4–8ft) that you pick up from Ahwatukee. It comes fully assembled with hooks and instructions—perfect for smaller parties, doorways, stair rails, or DIY celebrations.

7. How long do the balloons last?

Indoor garlands typically last 3-7 days, often longer. Outdoor decor varies depending on weather conditions. Latex balloons are sensitive to Arizona heat and sun. They look best indoors or in shaded areas. Outdoors, we recommend early setup and proper placement. We also offer heat-resistant options when possible.

8. Do you take down the balloons after the event?

If you are renting backdrops or stands, we’ll return to collect those items and can dispose of the balloons at that time. If your setup does not include rental items, we only return for teardown/cleanup for an additional fee plus mileage.

9. What is your cancellation policy?

Retainers are non-refundable, but payments made beyond the retainer may be transferred to a future event if cancellation is made at least 7 days prior to your setup date.

10. Can you recreate a photo I found on Pinterest or Instagram?

Yes, we can design something inspired by your photo. We love to bring in elements to make your setup unique!